Personality clashes and differences in background and working styles result in conflicts。

　　性格的迥異、背景的不同和工作方式的差異都會(huì)引起沖突。

　　When a team is composed of individuals coming from very different backgrounds, how they get along each other is affected because of their different perceptions in leadership, education, personal experiences, ethnicity, political preferences etc. Others are task-oriented, while others are more people-oriented when it comes to their working style。

　　一個(gè)團(tuán)隊(duì)是由不同背景的個(gè)體組成，由于這些個(gè)體有著不同的領(lǐng)導(dǎo)觀念、教育背景、個(gè)人經(jīng)歷、人種民族和政治傾向，相處模式就會(huì)受到影響。說(shuō)到工作方式，一些人是以工作為中心，但有的人則以人為本。

　　Be open to receiving feedback. Receiving feedback is a way for you gain awareness of your weaknesses and doing something about them. Do not take it personally when you face up to others perceptions about you. If you take it too personally, emotions get in the way and your working relationships will suffer。

　　虛心接受反饋。接受反饋是能幫助你意識(shí)到自己缺陷從而改進(jìn)它們的方法。當(dāng)同事說(shuō)出對(duì)你的意見(jiàn)時(shí)，不要覺(jué)得是在針對(duì)你。否則，情緒會(huì)影響到你，和同事的關(guān)系就會(huì)變?cè)恪?/p>

　　Do not jump to conclusions. Suspicions, negative thoughts and being too judgmental of others will do you no good. Gather as much information as possible. When you react to situations without knowing the whole story will cause misunderstandings。

不要妄下結(jié)論。對(duì)同事有猜疑和負(fù)面想法，過(guò)于喜歡評(píng)判同事，這些行為對(duì)你沒(méi)有任何好處。事先盡可能多了解相關(guān)信息。不知道前因后果就處理往往會(huì)引起誤會(huì)。

　　Resolve conflicts early. When negative situations arise, do not make them worse by taking it for granted. Develop a plan of action to address the problem with your co-worker, work together to resolve it before bringing it to your supervisor。

趁早解決沖突。和同事關(guān)系緊張的時(shí)候，不要覺(jué)得理所應(yīng)當(dāng)。在事情還沒(méi)傳到上司耳朵里之前，趕緊和同事一起解決問(wèn)題。

　　Set your limits. It is natural to develop friendships within the workplace. However, it is important to set boundaries so that your friendship does not interfere with your work. Focus on your work tasks and limit personal discussions to lunch works or after working hours。

保持距離。在辦公室和同事增進(jìn)友誼本無(wú)可厚非。不過(guò)還是有必要保持距離，這樣你們的友情才不會(huì)妨礙到工作。專注于工作，談私事得在午飯時(shí)間或者下班時(shí)間。

　　Understand and accept personal and cultural differences. Try to look at things from your co-workers’ perspective. If you recognize the need for cooperation, you will be more productive and your relationship as co-workers will be smoother。

　　理解并接受個(gè)體差異和文化差異。試著從同事的角度看待問(wèn)題。在這樣的前提下，如果你和同事有合作，你們工作就會(huì)更高效，同事關(guān)系也會(huì)更融洽。

　　Clarify expectations. Reduce potential conflicts by encouraging open communication and clarifying expectations. Don’t expect something from your co-worker that you didn’t specifically ask from her. Requests should be as specific as possible. Do not make people guess。

　明確工作預(yù)期。減少潛在沖突的方法是，坦誠(chéng)的交流和明確的工作期望。如果沒(méi)有明確要求同事做什么事，就不要想著她能做到這點(diǎn)。不要想當(dāng)然。

　　Set a good example. What kind of behaviors do you expect from your co-workers? Model them. If you want others to be open with you, then be open with them. If you want people to be nice to you, be nice to them。

　先完善自己。想讓你的同事怎么對(duì)你，你就怎么對(duì)他們。要?jiǎng)e人對(duì)你坦誠(chéng)，自己就先坦誠(chéng)。要?jiǎng)e人對(duì)你友善，自己先友善。

　　If someone picks a fight, end it. Do not continue that fight. Pause and think how you can handle the situation without worsening it。

別火上澆油。如果同事之間發(fā)生了不快，不要火上澆油。停下來(lái)想想該怎么處理眼下的情況，不要把事情越弄越糟。